FAQ


Who is Border Catering?
Border Catering is operated by Confederate Hospitality Group Pty Ltd. Border Catering has been in operation since 2011 and supplies majority of the local Corporate and Goverment agency boardrooms.
 
We know just how hard it is to get catering quotes, place catering orders and coordinate invoices/deliver/etc - we've tried to streamline this making our website the most user friendly we possibly could! 

Where are you based?

We are based The Cube Wodonga at 118 Hovell Street, Wodonga, Victoria, 3690.

Do you offer Gluten and Vegetarian items?
Our menu features gluten and vegetarian items – notes are featured on our menu indicating which items are gluten free and which items are vegetarian. If you have special dietary requirements please contact Jai Edwards on 0438 762 442 or by email jai@bordercatering.com.au for assistance.

Can you deliver?
Majority of our orders are via delivery! Deliveries are available Monday to Friday to addresses within 10km of Albury/Wodonga, for a delivery charge of $6.95 per delivery or if you order is $200 or more then we'll waive the delivery fee!

Payment
An invoice will be raised and forwarded to you upon receiving your order – payment is required BEFORE delivery by credit card or direct deposit (prepaid only). 

How do I place an order?
Our website has a sophisticated application back end – our wizard steps you through the order process!

Can you provide staff to assist the smooth running of our event?
Please contact Jai Edwards on 0438 762 442 or by email jai@bordercatering.com.au to discuss your requirements.

Do you arrange equipment hire?
We can assist where required on what will be required to make your function run smoothly, and assist arranging any additional equipment required. Please contact Jai Edwards on 0438 762 442 or by email to jai@bordercatering.com.au to discuss your requirements.

Do you have the appropriate Health Certification?
Food safety plans are implemented and strictly adhered to. Control mechanisms are in place to ensure our commercial production facility not only complies with, by exceeds regulations imposed by the Food Act. Wodonga City Council's health inspectors provide regular checks.

One off Orders
An invoice will be raised and sent to you when we process your order – payment is required BEFORE pickup or delivery. Details of how to pay will be included on your invoice.

Can I pickup my order?
Certainly can. Just choose "pick up" when you check out!